24/7 Emergency Service
Trust Oncourse for all your home comfort services. Our 24/7 Emergency Service guarantees swift attention. Day or night, reach out for immediate resolution, ensuring your home or business stays comfortable and functional, providing you with peace of mind around the clock. Give us a call at 888-331-7854.

ACCESSIBILITY STATEMENT

Oncourse Heating, Cooling, Plumbing is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Oncourse Heating, Cooling, Plumbing takes the following measures to ensure accessibility of https://hvac.yourhomesolutions.com:

  1. Provide continual accessibility training for our staff.
  2. Assign clear accessibility targets and responsibilities.
  3. Include people with disabilities in our design personas.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. https://hvac.yourhomesolutions.com is partially conformant with WCAG 2.0 level AA.

Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria:

  1. Images of text are only used for decorative purposes.
  2. Motion animation triggered by interaction can be disabled, unless the animation is essential to the functionality or the information being conveyed.
  3. Real-time form validation.

Compatibility with browsers and assistive technology

Oncourse Heating, Cooling, Plumbing is committed to providing an accessible website. If you have difficulty accessing content, have difficulty viewing a file on the website, or notice any accessibility problems, please contact us to specify the nature of the accessibility issue and the assistive technology you use. We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.

https://hvac.yourhomesolutions.com is not compatible with:

  1. Browsers older than 3 major versions or mobile operating systems older than 5 years

Technical specifications

Accessibility of https://hvac.yourhomesolutions.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  1. HTML
  2. CSS
  3. JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of https://hvac.yourhomesolutions.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for https://hvac.yourhomesolutions.com:

  1. Third-party themes and plugins: Images used may not have text alternatives. Code may not meet WCAG 2.0 level AA standards because we cannot ensure the plugins & themes developed by others outside our organization meet minimum compliance standards. We can report the issue to the developer(s) and request they update their code in a future release. Please contact us if you encounter an issue.
  2. Downloadable PDFs, Word Documents, and other downloadable digital format documents: Some documents used on https://hvac.yourhomesolutions.com may not meet WCAG 2.0 level AA standards because these documents are created by others outside our organization that may not follow all compliance measures. We can report the issue to the document maker and request a new version that meets minimum compliance standards. Please contact us if you encounter an issue.
  3. Some graphics to include JPG, PNG, GIF, SVG and other formats: Some graphics on https://hvac.yourhomesolutions.com may not follow WCAG 2.0 level AA standards because these graphics are created by others outside our organization and may not follow all compliance measures. We can report the issue to the designer(s) and request a new version that meets minimum compliance standards. Please contact us if you encounter an issue.
  4. Images: Some uploaded images may not have text alternatives because some images are used for decorative purposes and do not contain description. We monitor uploads and typically mark as decorative purposes within 3-5 business days. Please contact us if you encounter an issue.

Assessment approach

Oncourse Heating, Cooling, Plumbing assessed the accessibility of https://hvac.yourhomesolutions.com by the following approaches:

  1. Self-evaluation

Feedback

We welcome your feedback on the accessibility of https://hvac.yourhomesolutions.com. Please let us know if you encounter accessibility barriers on https://hvac.yourhomesolutions.com:

  • Phone: (813) 909-7770
  • E-mail: accessibility@mediagistic.com
  • Visitor address: 8675 Hidden River Parkway, Tampa, FL 33637
  • Postal address: 8675 Hidden River Parkway, Tampa, FL 33637

We try to respond to feedback within 3-5 business days.


This statement was created on 15 October 2019 using the W3C Accessibility Statement Generator Tool.

Web accessibility help & information

Oncourse Heating, Cooling, Plumbing is committed to providing an accessible website. If you have difficulty accessing content, have difficulty viewing a file on the website, or notice any accessibility problems, please contact us to specify the nature of the accessibility issue and the assistive technology you use. We will strive to provide the content you need in the format you require. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.

There are actions you can take to adjust your web browser to make your web experience more accessible.

I am blind or can’t see very well

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

  1. Use your computer to read web pages out loud
  2. Use the keyboard to navigate screens
  3. Increase text size
  4. Magnify your screen
  5. Change background and text colors
  6. Make your mouse pointer more visible (Windows only)

I find a keyboard or mouse hard to use

If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon® NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

I am deaf or hard of hearing

If you are deaf or hard of hearing, there are several accessibility features available to you.

  1. Captioning: A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Learn how to turn captioning on and off in YouTube.
  2. Volume controls: Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

We’re committed to easy access

https://hvac.yourhomesolutions.com is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We are working towards our website following accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

During the development and update phases we endeavor to follow WebAIM’s Principles of Accessible Design, and also try to help improve the accessibility of our website for users with disabilities by:

  1. Retaining the ability to adjust the font size
  2. Maintaining color/contrast ratios for text
  3. Providing keyboard accessible navigation
  4. Providing skip to content links at the top of the page

Web content accessibility guidelines (WCAG) 2.0

Wherever possible, the https://hvac.yourhomesolutions.com site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.0). These guidelines outline four main principles that state that sites should be:
  1. Perceivable – Information and user interface components must be presentable to users in ways they can perceive
  2. Operable – User interface components and navigation must be operable
  3. Understandable – Information and the operation of user interface must be understandable
  4. Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

External links and links leaving https://hvac.yourhomesolutions.com

https://hvac.yourhomesolutions.com provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site and accessibility is not guaranteed. Once you link to another web site not maintained by https://hvac.yourhomesolutions.com, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

 

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What to expect

Discover the Oncourse difference

24/7 Emergency Service

Count on us around the clock for swift assistance whenever unexpected home issues arise.

Free in-home estimates

Get accurate assessments without financial obligations to plan your home care budget effectively.

Warranty Coverage

Don't stress about your home systems. Our warranty coverage means we will be there to help with potential issues.

NATE-certified techs

Rest assured with our highly skilled and certified technicians ensuring quality service and expertise.

Certified Care You Can Count On

Trust our commitment to excellence and industry-recognized certifications for dependable home solutions.

Carrier President's Award Winners

Experience award-winning service and reliability from a trusted leader in home care solutions.

24/7 Emergency Service

Count on us around the clock for swift assistance whenever unexpected home issues arise.

Free in-home estimates

Get accurate assessments without financial obligations to plan your home care budget effectively.

Warranty Coverage

Don't stress about your home systems. Our warranty coverage means we will be there to help with potential issues.

NATE-certified techs

Rest assured with our highly skilled and certified technicians ensuring quality service and expertise.

Certified Care You Can Count On

Trust our commitment to excellence and industry-recognized certifications for dependable home solutions.

Carrier President's Award Winners

Experience award-winning service and reliability from a trusted leader in home care solutions.

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TESTIMONIALS

See What Your Neighbors Are Saying

Excellent service. Completed job as I would have, courteous and professional. Great job! Jeff Peter's did the work.

Noreen M.

Noreen M.

Jeff was professional, knowledgeable, and friendly. Looking forward to working with him again.

Paul J.

Paul J.

Scott came out to my house to repair my furnace from Nicor. Did an excellent job. Was fixed up efficiently and quickly.

Joan N.

Joan N.

Bryan Nystrom went above and beyond to help our family get THE heat back on. He went to the warehouse and back late on a friday night to ensure the best possible professional service. HIGHLY RECOMMEND!

Sonya H.

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Sonya H.

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