What is the SEER rating?
Why is the SEER rating on the energy guide different from what my dealer quoted?
Why do i need regular (or preventive) HVAC maintenance?
Which equipment requires regular (or preventive) maintenance?
I need help troubleshooting a problem with my equipment.
As your local Carrier dealer, Oncourse Heating, Cooling, Plumbing is your troubleshooting expert, and we are happy to help you with any problem you may experience with your HVAC system. In addition, Carrier also provides a network of troubleshooting technicians at Carrier distribution centers across the country which Oncourse Heating, Cooling, Plumbing will utilize to solve your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported service manager(s) for assistance.
What are the advantages of a programmable thermostat?
What type of filter should i use? And how often should I ieplace it?
Standard filters work to keep your system and its ductwork clean, but they can only do so much to improve indoor air quality. A media air cleaner does a much better job of trapping small particles. It rests between the main return duct and the blower cabinet and many of these devices feature Carrier’s patented Captures & Kills® technology. Upgrading to a pleated media filter will remove everything from dust to airborne viruses from the filtered air. Always choose a filter that matches your blower’s capacity. For optimal efficiency and filtration, we recommend that you replace your disposable filters at least once a month. If you have washable filters, you should clean them once a month during periods of heavy use.
Why can't i find the correct size furnace filter at my local home improvement store for my carrier brand equipment?
Where can i get parts for my carrier equipment?
As a Carrier dealer, Oncourse Heating, Cooling, Plumbing is the best resource for the correct, current parts for your system, as well as availability and competitive pricing.
Which carrier equipment will best fit my home?
Many factors affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, and duct sizing and arrangement. Oncourse Heating, Cooling, Plumbing can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending on the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet. You can ensure that the system you purchase is the right size and not smaller or larger than you require, by having your heating and cooling needs evaluated by a licensed professional.