About Carrier Products
Which carrier equipment will best fit my home?
Many factors affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, and duct sizing and arrangement.
Oncourse Heating Cooling Plumbing can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending on the construction of your home, 1 ton of air conditioning can cool anywhere from 300 to 800 square feet.
You can ensure the system you purchase is the right size by having your heating and cooling needs evaluated by a licensed professional.
What are the advantages of a programmable thermostat?
Programmable thermostats are more accurate and efficient than thermostats that contain mercury. With a programmable thermostat, you can program settings in advance so you can control the temperature at different times of the day.
You'll never have to worry about remembering to adjust the settings manually.
Where can I get parts and filters for my Carrier equipment?
I need help troubleshooting a problem with my equipment.
As your local Carrier dealer, Oncourse Heating Cooling Plumbing is your troubleshooting expert, and we're happy to help you with any problem you may have with your HVAC system.
Carrier also provides a network of troubleshooting technicians at Carrier distribution centers across the country, which Oncourse Heating Cooling Plumbing will use to resolve your concern. If we encounter a situation that requires additional factory help, we'll contact our factory supported service manager(s) for assistance.
Why can't i find the correct size Carrier furnace filter at my local home improvement store?
Filters for your Carrier unit are made from different or higher-quality materials than those of the disposable filters found in retail stores. That's why replacement Carrier filters can only be purchased through a Carrier dealer.
However, keep in mind that some Carrier filters are reusable and can be washed by hand in cold water.
About Your Carrier Equipment’s SEER Rating
What is the SEER rating?
The SEER (seasonal energy efficiency ratio) measures the efficiency of your air conditioner or air-source heat pump. The SEER is the cooling output over a particular season divided by the total energy used in that same period. The higher the SEER, the greater the efficiency level of that cooling system.
Why is the SEER rating on the energy guide different from what my dealer quoted?
Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit.
The SEER rating of a system is based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), and the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.
How can I make my HVAC system more energy-efficient?
To make your HVAC system more energy-efficient, try regularly changing your filters, scheduling routine maintenance, and using a programmable thermostat to manage temperatures. Sealing any air leaks and ensuring proper insulation can also make a big difference.
Preventative Maintenance for Your Equipment
Why do i need regular (or preventative) HVAC maintenance?
Your heating and cooling systems work incredibly hard. The constant stopping, starting, and general operation can wear down any machine.
Proper care and maintenance help keep these systems in optimal condition and ward off malfunction. By scheduling regular maintenance, you can maximize the life of your heating and cooling units and guard against many common equipment failures.
Preventive maintenance inspections performed in spring for your AC and fall for your heater can uncover leaks, rust, rot, soot, frayed wires, and corroded electrical contacts. Regular maintenance will support maximum efficiency and help prevent other problems.
Which equipment requires regular (or preventative) maintenance?
All heating and cooling equipment requires annual professional tune-ups. Inspections on boilers and furnaces should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps, blowers, fuel lines, and the oil tank.
Heat pump and air conditioner inspections should also include an examination of the fan, compressor, indoor coils, outdoor coils, and refrigerant lines.
What type of filter should i use? And how often should I replace it?
Standard filters work to keep your system and its ductwork clean, but they can only do so much to improve indoor air quality. A media air cleaner does a much better job of trapping small particles. It rests between the main return duct and the blower cabinet and many of these devices have Carrier’s patented Captures & Kills® technology.
Upgrading to a pleated media filter will remove everything from dust to airborne viruses from the filtered air. Always choose a filter that matches your blower’s capacity. For optimal efficiency and filtration, we recommend that you replace your disposable filters at least once a month. If you have washable filters, you should clean them once a month during periods of heavy use.
What is the life expectancy of my unit?
