24/7 Emergency Service
Trust Oncourse for all your home comfort services. Our 24/7 Emergency Service guarantees swift attention. Day or night, reach out for immediate resolution, ensuring your home or business stays comfortable and functional, providing you with peace of mind around the clock. Give us a call at 888-331-7854.

AIR CONDITIONING & HEATING FREQUENTLY ASKED QUESTIONS

The SEER (seasonal energy efficiency ratio) measures the efficiency of your air conditioner or air-source heat pump. The SEER is the cooling output over a particular season divided by the total energy used in that same period. The higher the SEER, the greater the efficiency level of that cooling system.
Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit. The SEER rating of a system is based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.
Your heating and cooling systems work incredibly hard to perform their functions. The constant stopping, starting and general operation can wear down any machine. Proper care and maintenance help to keep these systems in optimum condition and ward off malfunction. By scheduling regular maintenance, you can maximize the life of your heating and cooling units and guard against many common equipment failures. Preventive maintenance inspections performed in spring for your AC and fall for your heater can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts. Regular maintenance will support maximum efficiency and help prevent other problems.
All heating and cooling equipment require annual professional tuneup. Inspections on boilers and furnaces should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps, blowers, fuel lines and the oil tank. Heat pump and air conditioning unit inspections should also include an examination of the fan, compressor, indoor coils, outdoor coils, and refrigerant lines.

As your local Carrier dealer, Oncourse Heating, Cooling, Plumbing is your troubleshooting expert, and we are happy to help you with any problem you may experience with your HVAC system. In addition, Carrier also provides a network of troubleshooting technicians at Carrier distribution centers across the country which Oncourse Heating, Cooling, Plumbing will utilize to solve your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported service manager(s) for assistance.

Programmable thermostats are more accurate and efficient than thermostats that contain mercury. With a programmable thermostat, you can program settings in advance so that you can control the temperature at different times of the day. You will never have to worry about remembering to adjust the settings manually.

Standard filters work to keep your system and its ductwork clean, but they can only do so much to improve indoor air quality. A media air cleaner does a much better job of trapping small particles. It rests between the main return duct and the blower cabinet and many of these devices feature Carrier’s patented Captures & Kills® technology. Upgrading to a pleated media filter will remove everything from dust to airborne viruses from the filtered air. Always choose a filter that matches your blower’s capacity. For optimal efficiency and filtration, we recommend that you replace your disposable filters at least once a month. If you have washable filters, you should clean them once a month during periods of heavy use.

Filters for your Carrier unit are made from different or higher-quality materials than those of the disposable filters found in retail stores. For that reason, replacement Carrier filters can only be purchased through a Carrier dealer. However, keep in mind that some Carrier filters are reusable, and can be washed by hand in cold water.

As a Carrier dealer, Oncourse Heating, Cooling, Plumbing is the best resource for the correct, current parts for your system, as well as availability and competitive pricing.

Many factors affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, and duct sizing and arrangement. Oncourse Heating, Cooling, Plumbing can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending on the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet. You can ensure that the system you purchase is the right size and not smaller or larger than you require, by having your heating and cooling needs evaluated by a licensed professional.

Dependable Carrier products are among the longest lasting heating and cooling products available. For your equipment, many variables affect life expectancy, including, of course, the regularity of routine maintenance.

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What to expect

Discover the Oncourse difference

24/7 Emergency Service

Count on us around the clock for swift assistance whenever unexpected home issues arise.

Free in-home estimates

Get accurate assessments without financial obligations to plan your home care budget effectively.

Warranty Coverage

Don't stress about your home systems. Our warranty coverage means we will be there to help with potential issues.

NATE-certified techs

Rest assured with our highly skilled and certified technicians ensuring quality service and expertise.

Certified Care You Can Count On

Trust our commitment to excellence and industry-recognized certifications for dependable home solutions.

Carrier President's Award Winners

Experience award-winning service and reliability from a trusted leader in home care solutions.

24/7 Emergency Service

Count on us around the clock for swift assistance whenever unexpected home issues arise.

Free in-home estimates

Get accurate assessments without financial obligations to plan your home care budget effectively.

Warranty Coverage

Don't stress about your home systems. Our warranty coverage means we will be there to help with potential issues.

NATE-certified techs

Rest assured with our highly skilled and certified technicians ensuring quality service and expertise.

Certified Care You Can Count On

Trust our commitment to excellence and industry-recognized certifications for dependable home solutions.

Carrier President's Award Winners

Experience award-winning service and reliability from a trusted leader in home care solutions.

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TESTIMONIALS

See What Your Neighbors Are Saying

Excellent service. Completed job as I would have, courteous and professional. Great job! Jeff Peter's did the work.

Noreen M.

Noreen M.

Jeff was professional, knowledgeable, and friendly. Looking forward to working with him again.

Paul J.

Paul J.

Scott came out to my house to repair my furnace from Nicor. Did an excellent job. Was fixed up efficiently and quickly.

Joan N.

Joan N.

Bryan Nystrom went above and beyond to help our family get THE heat back on. He went to the warehouse and back late on a friday night to ensure the best possible professional service. HIGHLY RECOMMEND!

Sonya H.

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Sonya H.

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